Welcome To Our New & Improved Website!!!
Welcome to Jade’s Serenity Emporium, your one-stop shop that has a bit of everything related to your self-care on your personal path to serenity.
Get to Know Us
The customer experience is important to us, so feel free to reach out via our “Get in Touch” button below with any questions, comments, or concerns.
Jade’s Serenity Emporium is an up & coming small black-owned retailer that is truly passionate about the products we sell. Our great selection of quality products will surely cover your needs and several of your wants. Also, if you ever are in need of a particular crystal type/carving or specific product that you do not see already available in our shop, please reach out to us and let us know. Your feedback is very important to us and we are able to place special orders under certain circumstances. We are here to serve you as best as we can. Browse our inventory to discover new arrivals and best sellers and subscribe to stay in the know about upcoming deals, special offers, and the addition of new inventory. With our exceptional service and attention to detail, we guarantee that your shopping experience will be seamless from start to finish. Happy shopping!
Our Founder/Owner/Operator
In May of 2020, Jade Alston started Jade’s Serenity Emporium for the purpose of supplying you and yours with for self-care, stress elimination, anger management, betterment, healing, protection, relaxation, wellness, and prosperity. Her personal passion for promoting strong mental health, the amazing metaphysical properties of crystals, and the use of natural/holistic healing methods inspired her to create this emporium. She began this journey focusing primarily on live sales, but has now adapted to utilizing this website to expand her reach. Feel free to reach out to her if you have anything that you would like to discuss. She’s a people person and would love to hear from you.
Help Center
You asked, we answered
How does Jade’s Serenity Emporium do Shipping & Returns?
*** CURRENTLY WE ARE ONLY SHIPPING WITHIN THE UNITED STATES, NOT ACCEPTING INTERNATIONAL ORDERS AT THIS TIME ***
ONCE AN ORDER HAS BEEN PAID IN FULL (INCLUDING SHIPPING FEES AND TAXES) IT WILL BE PROCESSED AND THEN SHIPPED (THIS TYPICALLY TAKES 1-3 BUSINESS DAYS). ALL OF OUR ORDERS ARE CAREFULLY PACKAGED IN USPS FLAT RATE BOXES AND THEN SHIPPED VIA USPS PRIORITY MAIL (TYPICALLY TAKES BETWEEN 3-5 BUSINESS DAYS, DEPENDING ON YOUR LOCATION). AS SOON AS THE TRACKING NUMBER IS GENERATED IT WILL BE SENT TO YOU AT THE EMAIL ADDRESS YOU PROVIDED.
*** ALL SALES ARE FINAL. WE DO NOT ACCEPT RETURNS. WE DO NOT OFFER EXCHANGES. WE DO NOT ISSUE REFUNDS. ***
ALL ITEMS ARE CAREFULLY AND SECURELY PACKAGED, SO IF THEY ARRIVE DAMAGED, GET LOST, OR ARE STOLLEN, THAT IS AT NO FAULT OF OURS. HOWEVER, IF YOU ENCOUNTER ANY OF THESE MISFORTUNES DO NOT WORRY. EACH OF OUR SHIPMENTS VIA USPS PRIORITY MAIL ARE COVERED BY A $50 BASE INSURANCE POLICY. ALL INSURANCE CLAIMS MUST BE MADE WITH USPS, NOT JADE'S SERENITY EMPORIUM.
*** IF YOU WOULD LIKE TO REQUEST SIGNATURE DELIVERY, FASTER SHIPPING, OR ADDITIONAL INSURANCE COVERAGE FOR AN ADDITIONAL PRICE, CONTACT US EITHER HERE VIA THE "CONTACT US" PAGE OR VIA INSTAGRAM DIRECT MESSAGE (@jadesserenityemporium). ***
Does Jade’s Serenity Emporium offer options for in-person pick-up/delivery instead of shipping?
YES WE DO!
PLEASE JUST REACH OUT TO US VIA THE GET IN TOUCH OR CONTACT BUTTONS. YOU CAN ALSO SEND A DIRECT MESSAGE TO OUR INSTAGRAM ACCOUNT (@jadesserentiyemporium).
***DEPENDING ON WHERE YOU ARE LOCATED AND HOW QUICKLY YOU WOULD LIKE YOUR ORDER, THERE MAY BE AN ADDITIONAL DELIVERY FEE TO ACCOMMODATE THE TRAVEL EXPENSES. NO PAYMENT WILL BE ACCEPTED FOR A PICK-UP/DELIVERY ORDER UNTIL AFTER ANY ADDITIONAL FEES HAVE BEEN DISCUSSED AND AGREED UPON.***
What payment methods do you accept?
HERE ON OUR SITE WE UTILIZE SQUARE TO ACCEPT ONLINE PAYMENTS.
***HOWEVER, IF YOU NEED TO PAY VIA AN ALTERNATE METHOD, YOU CAN SEND US A DIRECT MESSAGE ON INSTAGRAM (@jadesserenityemporium) OR AN EMAIL (jadesserenityemporium@gmail.com) TO DISCUSS AVAILABLE OPTIONS. WE WILL STILL SEND YOU AN INVOICE VIA SQUARE TO PROPERLY DOCUMENT YOUR PURCHASE.***